Refund policy

Return & Refund Policy

Fat Dawgs Sports & TCG

ALL SALES ARE FINAL

At Fat Dawgs Sports & TCG, we strive to provide quality collectibles, accurate product descriptions, and dependable customer service.

Due to the collectible nature of our merchandise and fluctuations in trading card market values, all purchases are final. We do not accept returns, exchanges, or cancellations for buyer's remorse, changes in market value, or dissatisfaction with randomized product contents.

Exceptions apply only to incorrect orders, damaged merchandise, or situations where a refund or other remedy is required by applicable law.

Trading Cards, Boxes & Cases

All sales of sports cards, Pokémon and other trading card game products, hobby boxes, retail boxes, sealed packs, and cases are final.

Once an order has been placed, it cannot be voluntarily canceled, returned, or exchanged.

Opening a factory-sealed product constitutes acceptance of its randomized contents and does not guarantee specific cards, players, inserts, autographs, or monetary value unless expressly stated in the product listing.

Individual & Graded Cards

All individual and professionally graded trading card sales are final.

Card conditions, grades, and other relevant details will be disclosed in the product listing.

We do not accept returns based on subsequent changes in market value or disagreements with a disclosed third-party grading assessment.

Repacks & Mystery Products

All repack and mystery-product purchases are final.

These products may contain randomized contents. Specific cards, players, grades, or monetary values are not guaranteed unless expressly stated.

Applicable product information, manufacturer disclosures, and checklists will be provided where required.

Memorabilia & Collectibles

All memorabilia, autographed collectibles, toys, and specialty merchandise sales are final.

Product descriptions will identify applicable authentication information and disclosed item conditions.

Damaged, Incorrect or Missing Orders

If your shipment arrives damaged, contains incorrect merchandise, or is missing items, please contact Fat Dawgs Sports & TCG as soon as possible, preferably within 48 hours of delivery.

Please provide:

Your order number
A description of the problem
Photographs of the merchandise and shipping packaging, if available

Retain the original packaging whenever possible.

We will review your claim and provide an appropriate resolution, including replacement, refund, or another remedy where required.

The requested 48-hour notification period does not eliminate any rights or remedies provided by applicable law.

Manufacturer Defects & Product Contents

Trading cards are packaged and sealed by their respective manufacturers.

Printing defects, production damage, collation errors, missing inserts, and other manufacturing issues may be eligible for resolution through the manufacturer.

We can help direct customers to the appropriate manufacturer support process.

Nothing in this policy excludes remedies Fat Dawgs is legally required to provide.

Order Cancellations

Orders are final once placed. Voluntary cancellations are not accepted, including cancellations requested because of changes in product demand or market value.

If we cannot fulfill an order as promised, we will follow applicable laws concerning shipping delays, cancellations, and refunds.